Effective Date: 28 March 2025

1. Introduction

Welcome to Teammate AI. By accessing or using our website and web application (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Services.

2. Definitions

• “Teammate AI,” “we,” “our,” “us”: Refers to [Your Company Name], the provider of the Services.
• “User,” “you,” “your”: Refers to the individual or entity accessing or using our Services.
• “Services”: Our website, web application, and related services.
• “User Content”: Any data, information, or material submitted by users through the Services.

3. User Accounts

Registration: You must create an account using a magic link or username and password. You agree to provide accurate information.

Security: You’re responsible for keeping your credentials secure and for all activity under your account.

4. Services Description

Teammate AI provides tools for support ticket logging, tech monitoring, client roadmap tracking, and related features. We reserve the right to modify or discontinue any aspect of the Services.

5. Acceptable Use

• Do not use the Services for unlawful purposes.
• Do not interfere with or disrupt the Services.
• Do not attempt unauthorized access to systems or data.
• Do not reverse engineer, decompile, or disassemble any part of the Services.

6. User Content

Ownership: You retain full ownership of all User Content you upload, input, or otherwise submit to the Services.

License: You grant Teammate AI a non-exclusive, royalty-free license to use your content solely for the purpose of providing and improving the Services.

7. Intellectual Property

All intellectual property in the Services, including but not limited to software, infrastructure, designs, text, and features, is owned by Teammate AI or its licensors. You may not copy, reproduce, distribute, or create derivative works from any part of the Services without explicit permission.

Your intellectual property remains yours. We claim no ownership over your uploaded or submitted data.

8. Disclaimers and Limitation of Liability

The Services are provided “as is.” We disclaim all warranties to the maximum extent allowed by law. We are not liable for indirect or consequential damages, including but not limited to loss of data, business interruption, or loss of profits.

9. Termination

We may suspend or terminate access for any reason. Upon termination, your right to use the Services ceases immediately. You may request deletion of your data at any time.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Jurisdiction]. Disputes will be resolved through arbitration or in the courts of that jurisdiction.

11. Changes to Terms

We may update these Terms. Material changes will be communicated. Continued use after updates constitutes acceptance of the revised Terms.