Automate the full path from maintenance request to resolution, including owner vs. tenant responsibility and tenant chargeback billing. This turns maintenance from “ops only” into a revenue-protection workflow.
HOW IT WORKS
The system ingests requests from the resident portal, email, chat, or internal intake, then extracts key details (property/unit, resident, issue type, urgency signals, attachments). It classifies the work order, applies your responsibility rules to determine owner-paid vs tenant-paid (or routes to a quick human review when uncertain), then assigns the right team/vendor and sends the appropriate resident communications. If tenant-paid, it automatically drafts the invoice, attaches evidence, posts/sends the charge, and runs reminders and follow-ups until the billing loop is closed.
Automate onboarding and compliance so applicants move faster and inspections never slip. This replaces fragmented handoffs and spreadsheet-driven tracking with a structured pipeline.
HOW IT WORKS
Onboarding starts at application intake: the system validates completeness, requests missing documents, triggers screening steps, and routes exceptions to a review queue with flagged issues and context. Once approved, it drives the move-in checklist—lease packet steps, deposits, insurance, utilities, scheduling, and resident instructions—until the applicant becomes fully move-in ready. In parallel, the compliance side maps recurring inspection/certification requirements per property, generates a live schedule, sends reminders, escalates approaching deadlines, and stores inspection artifacts (reports/certificates/photos) against the property record for easy retrieval and audit readiness.
An AI front desk for leasing and resident support that answers common questions instantly and routes requests into the right workflow. Your team handles exceptions, not repetitive inbound. HOW IT WORKS Prospects and residents interact via your website chat, inbox, or SMS. The assistant detects intent (leasing, maintenance, payments, onboarding, policy, support) and either answers immediately using approved property info and policies or collects the missing details needed to take action. It then routes the request into the appropriate workflow—tour scheduling and lead capture, work order creation, payment links, onboarding status, or human handoff—passing along a clean summary so staff never start from scratch.
Automate onboarding and compliance so applicants move faster and inspections never slip. This replaces fragmented handoffs and spreadsheet-driven tracking with a structured pipeline. HOW IT WORKS Onboarding starts at application intake: the system validates completeness, requests missing documents, triggers screening steps, and routes exceptions to a review queue with flagged issues and context. Once approved, it drives the move-in checklist—lease packet steps, deposits, insurance, utilities, scheduling, and resident instructions—until the applicant becomes fully move-in ready. In parallel, the compliance side maps recurring inspection/certification requirements per property, generates a live schedule, sends reminders, escalates approaching deadlines, and stores inspection artifacts (reports/certificates/photos) against the property record for easy retrieval and audit readiness.
“Thanks to Teammate AI, we’re in a completely different space. Without them, we would be years behind.”
CEO Sante Realty, YPO Scottsdale
Member
CEO Sante Realty, YPO Scottsdale
Member
"Teammate AI's approach toward AI is spot on. AI is a tool for humans to enable better teamwork and build better client experiences."
Founder of Strategic Coach
Founder of Strategic Coach
“A great starting place for entrepreneurs.” Peter Diamandis, XPrize Founder
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