Why Partial Automation Fails and How SOP First Automation Fixes It
This article builds upon a series of articles about Automation Mining. For the first three articles, click here, here, and here. The most common failure mode in automation is not that the AI model was not smart enough. It is partial automation. Partial automation happens when teams automate part of a workflow but not all […]
AI Automation Scorecard: What to Automate First
This article builds on a few in a series on Automation Mining. For the previous articles, click here and here. After automation candidates are identified, most teams get stuck on the same question. What should be automated first Without a clear method, decisions become subjective. Loud opinions win. Shiny ideas get funded. Core work gets […]
SOP First Automation Assessment: How to Decide What Can Actually Be Automated
Most automation assessments fail for one simple reason. They start with tools instead of work. Questions like which AI platform should be used or which automation software should be purchased come far too early. When teams start there, they end up with partial automation, unclear ownership, and workflows that are harder to operate than before. […]